Donor Refund Policy

The terms “We” / “Us” / “Our”/”Organization” individually and collectively refer to the International Human Development and Upliftment Academy (IHDUA), and the terms “You” /”Your” / “Yourself” refer to the users.

IHDUA takes the utmost care to process donations according to the instructions given by our donors, online and offline. However, in the unlikely event of an erroneous donation, or if the donor would like to cancel their donation, the Organization will respond to the donor within 30 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor must send the Organization a written request for a refund within 3 days of making the donation to the Organization’s official postal address or email [email protected] along with the payment receipt and personal details necessary to initiate the refund.